FAQs

FAQs – Balibilly Design

↘ Purchase

HOW TO PURCHASE FONTS?

  1. Select the font you want to purchase HERE, and you will lead to the product page.
  2. Select font style on FONT STYLE box, select individual or complete font family.
  3. Select the license regarding font use on LICENSE box.
  4. Over your cursor to PRICING STRUCTURE, we apply a pricing structure on every purchase of fonts on our website. You must comply with the pricing structure policy based on the yearly gross amount individual or company. Learn more about pricing structure HERE.
  5. Select the seat quantity regarding license and pricing structure on SEAT QUANTITY box.
  6. Click add to cart, and then your cart will appear directly.
  7. Click the cart button, and then you will be on the checkout page.

WHAT PAYMENT METHODS ARE ACCEPTABLE?

We accept payments by Paypal method, and possible to transact via Credit or Debit Card.
If you still have trouble with checkout, don't hesitate to contact us.

HOW TO DOWNLOAD THE FONT AFTER PURCHASE?

    There are two ways to find the download link:

  • First, after successful checkout, the dashboard page will display customer details and a tab for downloading fonts.
  • Second, you will get an email after payment is complete. You will get an order confirmation email and invoice sent along with the product download link.

    Remember! Please also check your spam folder.

WILL I GET A SPECIAL OFFER?

Of course, we provide special offers for our products, do not miss the email newsletters sent with low frequency for your convenience from spam emails.

CAN I GET A PRIVILEGE IF I BUY ADDITIONAL LICENSES OR EXTEND MY LICENSE?

Yes, contact us, and we will offer a reasonable price for our kind customer.

REFUND?

Fonts purchased are non-returnable and non-refundable. Please check your order carefully before purchasing. Please get in touch with us if you are unsure before placing an order. If you encounter an error message during the purchase process, please take a screenshot of the page and send it to [email protected]

If the font file is corrupt, don’t hesitate to contact us, and we will do our best to resolve it as soon as possible. We will be happy to discuss a good solution for your convenience.

↘ INSTALLATION AND USE

HOW TO INSTALL FONTS ON COMPUTERS?

  • Microsoft Windows:
  1. Make sure you close all applications that will use the font.
  2. Unzip the fonts folder.
  3. Right-click on the font file and click Install.

    You can learn more HERE.

  • Apple Mac:
  1. Make sure you close all applications that will use the font.
  2. Unzip the fonts folder.
  3. Double click on the font file and select Install Font.

    You can learn more HERE.

  • Linux (Ubuntu):
  1. Make sure you close all applications that will use the font.
  2. Unzip the fonts folder.
  3. Double click on the font file and select Install Font.

    You can learn more HERE.

HOW TO ACCESS OPENTYPE FEATURES AND SPECIAL CHARACTERS?

All of our fonts have through a testing process. Fonts will work in Microsoft Office, Adobe software, and almost any other program with a text editor. 

The following are tutorial links to using special characters that might help you.

If you still have problems using fonts, don’t hesitate to contact us.

CAN I MODIFY THE FONT?

The original fonts may not be modified, renamed, or converted to another format. This is the best approach. You can convert it to “outline” or “path” or “rasterized images.” In this way, you ensure the legality of the designs you produce for your clients. This is the only option for others (clients) to use the design you create using our fonts without licensing it.

↘ LICENSE

CAN I USE THE TRIAL LICENSE FOR A PERSONAL PROJECT?

For the time being, we won’t get into how inappropriate personal usage is in comparison to commercial use; it has nothing to do with trial fonts, which are only for testing. This is a trial font, and the only reason you should use it is to test the font and do schoolwork.

We provided freebies. You can download our free commercial font HERE.

DO YOU PROVIDE A CUSTOM LICENSE?

If you have any idea of our licensing policy, or if you need a special offer on our pricing structure and licensing terms, we are happy to discuss it with you. Please tell us HERE, and we will come to you as soon as we can.

↘ CUSTOM FONT

CAN I HAVE A CUSTOM FONT AT AFFORDABLE PRICES?

Sure, If exclusivity is your personality. Your business brand must be the only one with a corporate font for branding elements that allows it to stand out among competitors. Everyone has the opportunity to order their custom font, and we consider the comfort value for your budget. Let’s discuss HERE to make it happen.

↘ COLLABORATION

CAN I COLLABORATE ON A GRAPHICS PROJECT WITH BALIBILLY DESIGN?

Of course, We are open to collaborative projects for mutual benefit. Please get in touch with us!